FAQ

Are your designs made using Canva or another program like it?

No. I create my designs using Adobe Illustrator. Some designs are recreations of other popular designs, but I still create them in my minimalistic style using my knowledge of design principles and elements. I either create elements from scratch or find graphics and fonts that are free for commercial use or I license it for commercial use.
Who makes and ships your products?

Printify. They're a print-on-demand company that fulfills each order as they come in. They also take care of returns and other order issues.
How long will it take to receive my order?

Once you have placed an order there is a 24-hour hold for payment approval. After 24 hours it will take 3-5 business days for production, and then 3-5 business days to ship. You will receive an email invoice from Le Birch Designs, and then another email when your order has shipped.
Can you take my idea and create a design for apparel?

Yes I can. Depending on what you are wanting, we can work together to come up with a product for purchase. **Keep in my my style may not align with your vision if it is heavily illustrated or detailed.
What program(s) do you use to create your work?

I use a combination of Adobe Suite Applications, specifically Illustrator, InDesign, and Photoshop.
Do you specialize in a specific area of graphic design?

While I dabble in a bit of logo design, brand design, and layout design, I find my passions lie mostly with layout design. Brochures Flyers Magazine Covers & spreads Menus, etc.
Can I hire you for graphic design services?

Yes you can. Send me an email and let's get a conversation started. lebirchdesigns@gmail.com
Can I hire you for photography services?

Yes you can. Email me to get a conversation started. lebirchdesigns@gmail.com *There will be a rate for photography and editing services, as well as a travel rate depending on how far I have to travel.
How does the design process work?

Everything begins with an email. We will start with a conversation about what type of service you are looking for, and then we will see if my style and abilities align with your vision. From there, we will discuss pricing and then start a contract that ensures both the designer and you, the client, understand the expectations for services and payment. Once a contract is agreed upon, you will fill out a design brief detailing your needs and expectations for the project. From there, the designing will begin. Communication is crucial to a successful project and ensuring your expectations are met. There will be several proofs before the final design solution is sent to you for approval. Once final approval is verified, you will receive the final files appropriate for your needs. **There are several graphic design policies you need to make sure you read before signing the contract to ensure you are aware of my expectations from you as a client.
What do you charge for your services?

The cost of design depends on the work involved in your project. I am happy to provide a quote once we discuss the specifics. Contact me with details, and we can get started on your next project.
How do I pay you for your services?

For all projects I require 40% of the payment prior to the start of the work. This portion is non-refundable. My time is valuable to me and to my other clients, so if we have completed a contract and work has begun, and then you decide to cancel my service, the work that has already been done is compensated by the initial payment. The final payment is required after final approval, and before any files are sent. I accept Venmo and PayPal payments for my design services.
Do you offer printing services?

At this time, I do not offer printing. For the best quality printing, check with your local printing companies. There are also many online printing services that offer decent prints.